This Refund Policy (hereinafter referred to as the “Policy”) shall govern the relationship between Glow Node LTD, bearing Company Number – 14037065, and having its principal office at 86-90 Paul Street, London, England, United Kingdom, EC2A 4NE (hereinafter referred to the “Company” or “Glow Node” or “us” or “our” or “we”) and you (hereinafter referred to “You” or “Your” or “User” or “Users” or “Customers”) when you purchase a subscription on our site, i.e. (hereinafter referred to as the “Website” or “Site”).


This Policy shall be read in conjunction with our Terms of Use and our Privacy Policy statement.


By purchasing any subscription package for our services, or by clicking on a button or taking similar action to signify your affirmative acceptance of this Policy, you hereby represent that you have read, understood, and agreed to be bound by this Policy, our Disclaimer, Terms of Use, Privacy Policy, and Cookie Policy and any future updates and additions to these policies, as published from time to time at the Website or as otherwise may be communicated to you.


We use our best endeavour to provide accurate and materially complete description of all the services. However, we do not warrant that such description will always be accurate, complete, reliable, current or error-free.


We endeavour to provide accurate and up-to-date pricing information with respect to the subscription packages. We cannot, however, warrant against pricing errors. Glow Node reserves the right, at its sole discretion, to correct any error in the stated retail price of the concerned services. We may also update the prices of our packages from time to time, at our sole discretion.


• Refunds are excluded from our funded trading platform. The purchase price is a processing fee and is not refundable. After a cleared payment on the purchase of one of our programs occurs, you will receive an email with the login details to access your trading platform. Once this information is emailed to you, no refund will be given. In case of extreme circumstances, we will provide a refund if there were no trades placed on the account, for assistance, please contact our Live Chat.


• Customers that have received at least 3 payouts will be eligible for a refund, however instant funded accounts are non refundable for any reason. 


4. Reservation of Right

Without limiting the foregoing, the Company reserves the right to: (i) revoke any stated offer; (ii) correct any errors, inaccuracies, or omission; and (iii) make changes to prices, content, promotion offers, descriptions, or other information without obligation to issue any notice of such changes.


5. Governing Law and Dispute Resolution
In case of any claims, disputes or controversies arising out of or in relation to the services that you avail from the Website, or this Policy, the same shall be dealt with as per the Governing Law and Dispute Resolution mechanism as mentioned in the Terms of Use.


Last updated on 20th of May 2024